Does your association need to implement a new association management system (AMS)? Don’t go it alone. Dennison & Associates provides comprehensive implementation support services to ensure your AMS project is a success.
While your vendor will provide expertise in their product and process, you will likely still need someone on your side to manage internal decisions, business analysis for process changes, and internal project management for your own staff.
Our Implementation Approach
We tailor our services to fit your needs, based on your vendor’s strengths and weaknesses, and your own capabilities. We typically provide help in three primary areas: business analysis, project management, and change management.
Business Analysis Support
Our consultants provide ongoing business analysis, communication facilitation between your staff and the AMS vendor. We bridge the gap between the technical AMS implementation and your organization’s real-world processes.
Our business analysis services are entirely scalable to take advantage of your own resources and expertise, and can include a variety of services, including: requirements verification, solution design input, system testing, data conversion assistance, and SOP documentation development.
Project Management
Before implementation, we’ll collaborate to set clear goals and success metrics for your AMS investment. Throughout the project, our experienced consultants ensure your staff and the vendor stay on time, on budget, and communicate clearly and effectively. We help identify and mitigate risks and coordinate internal efforts for testing, data validation, SOP development, or other internal tasks. We make sure efforts stay aligned to deliver your expected value.
Change Management
Implementing a new AMS inevitably brings changes to roles, processes and policies. We assess impacts, redesign efficient procedures, assist with training and communication plans, and drive user adoption. These are all critical “soft” factors that vendors don’t provide. Our change management expertise keeps your staff productive and morale high.
Why Choose Us?
- Tailored quote for services focused on your business needs
- Willing to provide any level of help you need, from occasional guidance to full implementation support
- Extensive experience across multiple products and vendor methodologies
- Professional change management to drive user adoption
- Vendor-agnostic for unbiased, expert implementation guidance
Don’t risk a failed implementation. Partner with Dennison & Associates for expert implementation services tailored to your needs. Contact us today!