Are your association’s strategy and operations aligned to effectively serve your members now and in the future? Dennison & Associates can provide a comprehensive operational assessment to identify opportunities for improving your strategy, programs, volunteer and staff resources, technology, and business processes.
The best way to understand this service: we don’t help create your strategic plan, but we can help you operationalize it to ensure you can meet your strategic goals.
Our Four-Stage Approach
Data Gathering
We start by gaining a deep understanding of your association’s current state through interviews with leadership, staff, volunteers, review of documentation, and analysis of systems and data.
Key areas of evaluation include:
- Strategy: Strategic plan, vision, governing policies, industry and environmental factors
- Staff & Volunteers: available resources, skills, organizational roles, productivity, underutilized capacity
- Programs: Value, performance, alignment with member needs, market opportunities
- Operations & Technology: Systems, processes, integrations and automations, cross-department communications
Analysis
Our team analyzes the inputs we collect to develop recommendations across all areas to align your operations with your strategic goals. Suggestions range from small, low-hanging fruit, to larger, longer term efforts. Recommendations can include cultural shifts, organizational role realignment, operational improvements, technology modernization, training, and more.
Future State Visioning
We present our analysis with a SWOT, organization-wide and department-level recommendations, and a suggested plan to achieve them. We then facilitate a collaborative visioning session with your stakeholders based on these recommendations. Together, we develop a shared vision for your association’s ideal future state and prioritize the recommendations to pursue.
Action Plan
Our final deliverable is a detailed, prioritized action plan with the steps required to achieve your envisioned future state. This includes a realistic implementation timeline based on your resources and organizational goals.
Assessment Benefits
An organizational assessment can help you plan your staff goals and activities for the next 1-3 years, with realistic timelines and clear expectations.
- Gain an outside expert perspective on your association’s operations
- Identify misalignments between strategy and day-to-day execution
- Find unused capacity or ways to develop your staff resources for higher-level work
- Pinpoint opportunities to improve efficiency, processes, and technology
- Optimize programs and services to better serve your members
- Develop a clear roadmap to evolve your operations for the future
Reach out today to discuss an organizational assessment for your association. Our experienced consultants will tailor the assessment to your specific needs and goals.