Dennison & Associates is an independent consulting firm helping associations grow member value, increase their bottom line, and improve internal efficiency by applying professional business analysis and solution design skills to your day-to-day operations.
As a small firm, we provide a highly personalized approach, and truly partner with you and your staff to define what value looks like for your organization and project. Then, we combine expert business analysis, project management, and facilitation skills to deliver the results you expect.
You need a reliable partner who can find fresh solutions to your stubborn problems. Dennison & Associates provides the expertise needed to move stagnant conversations forward, and to help your staff balance daily work with strategic goals to drive consistent member value.
Facilitation, documentation, optimization, strategy, Salesforce implementation support
Vanessa Dennison, owner of Dennison & Associates, is a Certified Business Analyst Professional. She has more than 14 years of experience working with dozens of trade and professional associations and unions, both as a staff member and an industry vendor. She applies proven expertise, industry best practices, and a deep commitment to each client to deliver superior results.
Vanessa also has a unique ability to encourage change adoption and to help staff communicate about difficult issues. A seasoned facilitator, she uses a variety of techniques to encourage staff to view problems from new perspectives and to help team members collaborate.
Software implementation, project management
Raphael is well-versed in association operations, software implementation, and IT project management. With over 15 years in the industry, he has a breadth of experience with Office 365, and business intelligence and analytics experience with Power BI, Tableau, and more. His background working with Association Management Solutions (AMS) vendors, including Impexium and Personify, makes him an expert in software implementation and IT project management.
Raphael has also worked in association management outsourcing, where he provided expertise for a number of organizations in place of full-time staff. This position gave him a strong understanding of the organizational infrastructure and needs of member-based organizations. His combined experience in management and software implementation is a huge asset to his clients!
Project management, IT systems management
Gerald Johnson is a seasoned IT professional with over 25 years of experience. As a project manager, he has successfully led teams as small as two to three individuals and as large as 100 staff around the world.
Gerald’s project management experience ranges in complexity from software applications and website upgrades to CRM system implementation. He also has process management experience, which includes validating and changing IT policies and procedures, enabling teams at multiple companies to successfully pass Sarbanes-Oxley and PCI audits.
Gerald has successfully managed projects and facilitated development methodologies, migrating from Waterfall to Agile (both Scrum and Kanban), which resulted in increased product owner satisfaction and decreased post-launch change requests. He has extensive system administration experience, including Jira and Confluence administration in a locally hosted environment. His passion for improving his skills is a huge asset for his clients. Gerald holds an MBA degree, PMP certification, CSM certification, and CSPO certification, and continually seeks knowledge through specialized training in IT and business management.